Privacy Policy
Last Updated: July 15, 2025
Yah'ki Awakened Herbal Store respects the privacy needs and concerns of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, physical address, city, state/province, ZIP/postal code
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Usage Data: Your device’s IP address, browser type/version, pages visited, time spent on pages, referral links, and mobile device information
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Health or Application Data: Information voluntarily submitted to access our private health services
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Payment Data: Payment card details are processed by third-party payment processors (see Section 9)
2. How We Collect Information
We collect personal information when you:
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Create an account or place an order
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Sign up for newsletters or promotional offers
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Contact us via phone, email, forms, or social media
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Use our website, which collects information through cookies and tracking technologies
3. Use of Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Store your preferences and improve website functionality
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Track shopping cart contents and checkout progress
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Collect analytics about website traffic and user behavior
For more details, please refer to our Cookies Policy (Click "Manage Cookie Settings" in the bottom left of the footer of this website.)
4. How We Use Your Information
We use your personal data for the following purposes:
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To process orders and deliver products/services
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To manage your account and membership
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To communicate with you regarding transactions, updates, promotions, and service announcements
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To send newsletters, promotional content, and abandoned cart reminders (if you've opted in)
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To improve our website, offerings, and customer service
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To enforce legal agreements and protect our rights or users
By providing your email address or phone number, you consent to receive promotional and transactional communications. You may opt out at any time.
5. Sharing Your Information
We may share your personal information in the following circumstances:
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With Service Providers: Including payment processors, marketing platforms (e.g., Klaviyo, Mailchimp, SMS tools), analytics providers (e.g., Google Analytics), customer service tools, and website infrastructure services. These third parties are contractually bound to use your data only for permitted purposes.
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With other users: If you post reviews, testimonials, or comments on public areas of the website.
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With Legal Authorities: If required by law or in cases involving fraud, safety, or criminal activity.
We do not sell, rent, or trade your personal information.
6. Third-Party Email & Notification Services
We may use trusted third-party platforms, including Klaviyo, to send emails, SMS, and push notifications regarding our services, promotions, and updates. These providers may process your contact information on our behalf.
Klaviyo is a data processor that adheres to data security and privacy practices designed to protect customer data. However, we do not control or assume liability for how Klaviyo uses or secures your information beyond the scope of our contractual agreement with them. You can read Klaviyo’s Privacy Policy at: https://www.klaviyo.com/legal/privacy-policy
You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us at privacy@yahkiawakened.com.
7. Promotional Use of Non-Identifying Information
Photos, stories, thank-you notes, or testimonials submitted to us may be used in promotional materials only with your express permission. No identifying information will be used without your prior written consent. You may opt out of all such uses by sending us a written request.
8. Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from minors. Parents may contact us if they believe a child has submitted personal information in violation of this policy.
9. Payments and Payment Processing
We use third-party services to securely process all payments. We do not store or access your credit card information.
Our payment providers include:
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Authorize.Net – https://usa.visa.com/legal/privacy-policy.html
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Square – https://squareup.com/us/en/legal/general/privacy-no-account
All providers are PCI-DSS compliant.
10. California Privacy Rights
Under California Civil Code Section 1798.83 and B&P Section 22581, California residents have the right to:
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Request removal of public content posted by minors
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Request information on personal data shared with third parties
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Request deletion or restriction of their personal information
To exercise these rights, contact us at privacy@yahkiawakened.com.
11. Your Data Rights (Global)
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold about you
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Correct or update inaccurate information
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Delete your data or withdraw consent
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Opt out of marketing communications
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Request a copy of your data
You can exercise these rights by contacting us at privacy@yahkiawakened.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective once posted to this page. We will notify you via email or a banner on our website if the changes are material.
Last updated: July 15, 2025
Questions?
Contact us at:
By Email: orders@yahkiawakened.com
By Phone: 314-925-8317
